Everything we’ve learnt about Digital Transformation in Government is changing. Defining a clear “future state” in an AI programme is impossible – so we must rethink how to lead our organisations through a period of continuous change. In this session, Hable Founder & CEO Mark Reynolds explores why traditional change management approaches no longer work in the era of AI. He is joined by Andrew Allen, CDTO for Government at Microsoft – who will share examples from central government organisations and practical lessons from Copilot & Agentic AI adoption programmes in the UK.