CGPN 2023

19th-20th September, Radisson Blu Edwardian Hotel, Heathrow

  • Day 1
  • Day 2

19 September 2023

  • 8:00 am - 8:45 am

    Main Room


  • 8:45 am - 8:55 am

    Main Room

    Chair's Opening Remarks

    Rich Corbridge

    Chief Digital Information Officer
    Department for Work and Pensions

    Welcome to the Central Gov Partnership Network

  • 9:00 am - 9:35 am

    Main Room

    Panel Discussion: Bold Leadership: Driving Transformative Change

    Rich Corbridge

    Chief Digital Information Officer
    Department for Work and Pensions

    Jayen Parmar

    Deputy Head of Digital, Data and Technology
    College of Policing

    David Essex

    Deputy Director of People, Process and Technology

    Tom Lowe

    Head of PR and Communications and Author of the National Delivery Plan
    The Digital Poverty Alliance & Learning Foundation

    In an age of discontinuity, with budgets and policies constantly changing, the lines are blurring, with silos being eliminated in areas such as data, funding, and workforce to pool resources and capabilities. We ask, which strategies wil...

  • 9:40 am - 10:00 am

    Main Room

    Transforming for a digital future: 2022 to 2025 roadmap for digital and data

    Tom Lyne

    Customer Solution Consultant

    From chatbots, to online retail to ride hailing apps, digital technologies have transformed our lives in ways that would have been unimaginable to previous generations. In our latest research, in collaboration with Total Politics and lau...

  • 10:00 am - 10:40 am

    Main Room

    Dragon's Den Speed Presentations

    Our signature ‘Dragons’ Den’ session provides each solution provider with an opportunity to deliver a short pitch, explaining why they are here and how their services can help tackle some of the sector’s ongoing challenges.

  • 10:45 am - 12:00 pm

    Main Room

    Coffee Break and Business Meetings

    15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.

  • 12:05 pm - 12:25 pm

    Main Room

    Bridging the Digital Divide

    Martyn Taylor

    Chief Commercial Officer
    Building Digital UK, Department for Culture, Media and Sport

    With a strategic approach to procurement, BDUK spearheaded a nationwide initiative aimed at bridging the digital divide. The presentation emphasises the profound impact and outcomes for citizens, showcasing how the infrastructure develop...

  • 12:25 pm - 12:45 pm

    Main Room

    Third party breaches from a legal and operational perspective

    Mark Cunningham-Dickie

    Senior Incident Responder
    Quorum Cyber

    Third-party data breaches have become a serious threat to central government. For some time, cybercriminals have attempted to infiltrate third-party contractors as an indirect route to attack their primary target. In this session, Quorum...

  • 12:45 pm - 1:05 pm

    Main Room

    Open Discussion: Data Analytics: How do you Measure Up?

    Vicki Webb

    Deputy Director for Change Implementation
    Department for Business and Trade

    In a government landscape that is becoming ever more complex, the drive towards end to end back office and front office processes has the power to transform the public sector’s greatest resource – its people. In this session Vicki ta...

  • 1:05 pm - 1:55 pm

    Main Room

    Networking Lunch

    An opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements.

  • 2:00 pm - 2:20 pm

    Main Room

    Equipping the Public Sector for Net Zero 

    Charles Oakley

    Head of Strategic Partnership
    Health and Safety Executive

    Daunting as it might seem, there will be no sustainability transition without a whole government approach… We hear from Charles at the HSE about a world-leading Government Scientific Community, which exists to support system-wide G...

  • 2:25 pm - 2:45 pm

    Main Room

    Why does technology make it so hard to communicate with each other?

    Matthew Hodgson

    Chief Executive Officer

    Why can’t people using Microsoft Teams communicate with others using Slack? And worse, how has official government business ended up being conducted via WhatsApp or other consumer grade messaging apps? It’s no wonder that slow, insec...

  • 2:50 pm - 3:10 pm

    Main Room

    An introduction to AI and how to prepare your organisation to harness the benefits.

    Ed Pikett

    Central Government Director
    Hitachi Solutions

    Artificial intelligence has the potential to transform Government, offering a spectrum of applications from automating administrative tasks to evolving services through data-driven regulatory policies. Yet most of us aren’t or don’t ...

  • 3:15 pm - 4:30 pm

    Main Room

    Coffee Break and Business Meetings

    15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.

  • 4:35 pm - 4:55 pm

    Main Room

    Putting Citizens First

    Jo Horton

    Head of Customer Services
    Health and Safety Executive

    In this session we put citizens at the heart of your services. While many departments have sought to meet the rising expectations of citizens, with some moving services online, or modernised websites but what does it take to provide a ci...

  • 4:55 pm - 5:20 pm

    Main Room

    Utilising Data Analytics and Business Intelligence

    Fiona James

    Chief Data Officer

    Data is increasingly recognised by governments as a strategic asset and for good reason. We ask Fiona how we can leverage data analytics and business intelligence to drive informed decision making and improve service delivery. Exploring ...

  • 5:20 pm - 5:45 pm

    Main Room

    Open Discussion:Working Together: Collaboration and Building Effective Relationships

    Tina Churcher

    Chief Delivery Officer
    DVSA Digital and Data

    Caitlin Pollard

    Senior Commercial Category Manager
    Driver, Vehicle Standards Agency

    Tina and Caitlin invite us for an open and honest discussion, identifying the barriers that all departments face when it comes to building effective collaboration campaigns. They will dispel the myths around supplier engagement, raising ...

  • 5:45 pm - 7:30 pm

    Main Room

    Hotel Check-in/Free Time

  • 7:30 pm - 9:00 pm

    Main Room

    Drinks Reception and Networking Dinner

  • 2:25 pm - 2:45 pm

    Breakout Room 1

    Navigating data and digital transformation with HMRC

    Sangeeta Pierce

    Head of Government & Public Service UK

    Iain McCann

    HM Revenue & Customs Borders and Trade Directorate Trade Statistics & Customs Analysis Delivery Manager

    Join Iain McCann from HMRC’s Trade Statistics & Customs Analysis Digital team and Avanade as we uncover HMRC’s remarkable data and digital transformation of Over three years, the joint team revamped how HMRC ...

  • 2:50 pm - 3:10 pm

    Breakout Room 1

    Strengthening Government Resilience through an Enhanced Employee Experience

    Nukey Proctor

    Head of Service Delivery

    Venetia Rook

    Head of ServiceNow Pre-Sales

    With the challenges of recent years and the trend towards modern digital experiences, the UK Government is expected to deliver best in class services to its citizens and that is dependent on operational resilience.

    Effective servi...

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CGPN 2023

19th-20th September, Radisson Blu Edwardian Hotel, Heathrow